So, I go to check my gmail account an hour ago, and I get a big surprise. Given that my To Do List, electronic ticket, and Elena’s address are all there, this is a problem.
So, On Mon Mar 21 12:27 , I sent:
Hi! I have been using my gmail account normally but got the following message:
Our system indicates unusual usage of your account. In order to protect Gmail users from potentially harmful use of Gmail, this account has been disabled for up to 24 hours.
If you are using any third party software that interacts with your Gmail account, please disable it or adjust it so that its use complies with the Gmail Terms of Use. If you feel that you have been using your Gmail account according to the Terms of Use or otherwise normally, please contact us at gmail-lockdown@google.com to report this problem.
Please unlock it as I really really need to get in ASAP, and please let me know what I can do to prevent this from happening again!!
Thanks,
Cara
On Mon Mar 21 12:54 , 'Gmail Team' sent:
Hello,
Our system has detected unusual usage of your Gmail account. For your protection, we have temporarily disabled all access to your account.
If you suspect that the unusual usage of your account has been caused by a third party, we recommend that you change your password and secret question once you are able to log back in to Gmail. You should be able to access your account again within 24 hours.
If you are using any software that automatically logs in to your account, or automatically sends and receives messages, we ask that you disable the software before accessing Gmail again. Please note that the use of such third-party software is not supported by Gmail.
Sincerely,
The Gmail Team
On Mon Mar 21 13:27 , I sent:
Hi,
I don't use any such software. The only thing I can think of is having more than one gmail window open at once on my computer, or that another computer may have logged me in if someone there tried to access their gmail (I clicked the "remember my sign in for 2 weeks" option at a different computer than the one I am using now) - would that do it?
It's really crucial that I get into my gmail account ASAP as I am going to South America tomorrow and the address of my friend there is in my gmail account, as is my electronic ticket!!! I will have no access to e-mail between when I leave tomorrow and when I land in Buenos Aires on Wednesday, and need my friend's address to make it to her house.
Please, can you let me in earlier? I promise I am a real person and not doing anything sketchy with my account...
Thanks,
Cara